You can file a defect report ticket directly through the BetterGrids Held Desk.
Select the "Report a Defect" Type when submitting a new help desk ticket.
Enter required information -
- Your email address
- A short description of the defect (in the subject field)
- Severity of the defect
- Community that the defect occured
- Specific Test Case or Step if appropriate
- Your role in the community
- Longer description of the defect and how to recreate
- Please attach a screen image if possible